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Privacy Policy

The information on this Web site (the "Site") is being collected by Minus Spam ("Minus Spam"). This privacy statement is designed to tell you how we collect and use personal information so you can make an informed decision about using our Site. Please read this statement before using our Site or submitting any personal information to us. By using our Site, you consent to the information collection and use pactices described herein. Minus Spam reserves the right to change the provisions of this privacy statement at any time, but will alert you that changes have been made by indicating on the privacy statement the date it was last updated. Your use of the Site following the posting of such changes or revised statement shall constitute your acceptance of any such changes. We encourage you to review our privacy statement whenever you visit our Site to make sure that you understand how any personal information you provide will be used. This privacy statement applies to all users of this Site, including but not limited to Minus Spam's customers who register for our services ("Customers") and to persons or entities that send email to Customers ("Senders"). This privacy statement applies only to our online information collection and use practices through this Web site and does not apply to Minus Spam's offline information collection and use practices.

WHAT PERSONAL INFORMATION DO WE COLLECT

Although the majority of information obtained through this Site is business related, we may also collect personal information (i.e., individual information that may be used to personally identify or contact you) from Customers, Senders, and other users of this Site. Collection is done both actively (information you voluntarily submit to us) and passively (information automatically gathered from your computer).

ACTIVE COLLECTION. At several places on our Site, we collect certain information you voluntarily provide to us that may contain personally identifiable information. For Customers, for example, our registration page requests your full name, address, phone number, fax number, email address, email server host name and email user name and password. For Senders, our identity verification page requests your full name, address, phone number, fax number, email address, and friendly email name. You may also provide us with credit card information for payment of registration fees or other fees collected by Minus Spam. If you send us an email request, we may also store that information. Minus Spam also will store emails sent to Customers from Senders for an indefinite period of time.

PASSIVE COLLECTION. Our software automatically collects certain information from your computer (such as your Internet address, browser type, operating software, computer language, email type, etc.) using three methods: (1) "cookies," (2) log files, and (3) a software download.

Cookies. A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is not linked to any personally identifiable information while on our Site. We use cookies to track a user's path for security purposes, as well as to target their interests in an effort to enhance the experience on our Site. If you wish to block, erase, or be warned of cookies, please refer to your browser instructions or help screen to learn about these functions. If a user rejects a cookie, they may still use our Site: however, they will be limited in some of its areas. For example, the user may not receive promotions or product information. Minus Spam reserves the right to prohibit access to and use of the Site if cookies are disabled. Please note: While some of our business partners may use cookies on our Site, we have no access to or control over these cookies.

Log Files. We use IP addresses to analyze trends, administer the Site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Software Download. When a Customer initially registers with Minus Spam, he or she will be required to download software to his or her computer in order to complete registration. This software will gather information regarding the Customer's computer such as the type of operating software, the computer language, the type of email (e.g., Outlook, Netscape). This software also will gather other information regarding the Customer including the user's name and password, email host server, and IP address. The information collected is used internally by Minus Spam to facilitate provision of unwanted email ("Spam") blocking services to Customers. Such information may be sold or provided to third parties in aggregate form.

HOW DO WE USE THE PERSONAL INFORMATION WE COLLECT?

Minus Spam is the sole owner of the information collected on this Site. Personal information that you provide Minus Spam (such as a personal email address) may be used by Minus Spam in the following ways:

to contact you about your use of the Site or about our products and services;
to respond to your comments or requests;
to maintain a record of the relationship between email addresses to provide the Spam blocking services;
to verify and re-verify of the identity of Senders;
to request feedback and to enable us to develop and improve the Site and our products and services;
for internal and marketing/promotional purposes including newsletters, which may include advertisements; and
for the specific purpose for which the information was provided and to otherwise provide the Spam blocking services described in the Minus Spam Terms of Service Agreement.
For example, we send new Customers and other users a welcoming email to verify password and username, and established Customers will occasionally receive information on product services or special promotions. Please see "What Choices Do You Have Regarding The Use Of Your Information?" below regarding your options not to receive such communications. We also send Customers Site and service announcement updates and certain limited advertising via email. Customers are not able to unsubscribe from such announcements, which contain important information about our service.

For Senders, in addition to the uses of personal information set forth above, Sender's information may also be sold or otherwise provided to Spam monitoring or compliance agencies or organizations (government and non-government including, without limitation ICANN). Sender's information will also be used to confirm your identity as a party authorized to send email to a particular Customer or Customers, to develop and maintain "scoring" information attributable to a particular Sender's email address, to track how many times you have sent emails to a Customer and to otherwise provide the Spam blocking services described in the Minus Spam Terms of Services Agreement.

WHAT PERSONAL INFORMATION DO WE SHARE WITH THIRD PARTIES?

We will not sell, share, or rent any personal information to others in ways different from what is disclosed in this statement without first obtaining your authorization. We may provide aggregate information (i.e., information we collect that does not allow you to be personally identified or contacted) to third parties without your authorization, such as information about your access and use of the Site, about your computer operating system and computer language, email type, and similar information.

We may disclose personal information you provide to independent contractors, service providers and consultants who are engaged by or working with Minus Spam. For example, we may use credit card processing companies to process payments for goods and services, outside shipping companies to ship orders and credit bureaus to check credit histories. We may partner with other parties to provide specific services and will share information with them in order to facilitate their provision of services. For example, when the Customer, Sender, or other user signs up for these services, we will share names, or other contact information necessary for the third party to provide these services.

We may also disclose personal information we have collected if we are required to do so by law or if, in our good faith judgment, such action is reasonably necessary to comply with legal process, to respond to any claims, or to protect the rights of Minus Spam and its customers and the public.

Please note: This Site may contain links to other sites. Please be aware that Minus Spam is not responsible for the privacy practices of such other sites. We encourage our Customers, Senders, or other users of the Site to be aware when they leave our Site and to read the privacy statements of every Web site that collects personally identifiable information. Similarly, if you entered the Site through another Web site, Minus Spam is also not responsible for the privacy practices of that site, and you should review the privacy policy of the originating Web site before providing any personal information to that Web site. This privacy statement applies solely to information collected by Minus Spam.

WHAT STEPS DO WE TAKE TO PROTECT YOUR INFORMATION?

Minus Spam understands that security of your information is vital to your business. Minus Spam provides four levels of protection against unauthorized access to your information: (1) global security using SSL encryption technology, (2) firewall security for protection of our Web and database servers against external attack, (3) encrypted password protection for your account. For more detailed information regarding security on this Site, please refer to: http://spamarrest.com

HOW CAN YOU CORRECT AND UPDATE YOUR PERSONAL INFORMATION?

If you wish to correct any personally identifiable information (such as zip code, phone number, etc.), please contact us at the address or email indicated above and we will endeavor to correct or update the personal data you have provided us to the extent such information is not necessary to complete any services or transactions with us.

WHAT CHOICES DO YOU HAVE REGARDING THE USE OF YOUR INFORMATION?

The only way in which you may "opt out" of our use of your personally identifiable information is to cancel your services with Minus Spam by completing the "Termination of Service" form on the Site.

Please note that for users of our services who do not become Customers following the thirty (30) day free trial period, we will continue to monitor and track email sent to such user unless and until the user completes the "Termination of Service" form on the Site or Minus Spam decides to cease monitoring and tracking emails sent to such user.

If you feel that Minus Spam is not abiding by this privacy statement, you should contact our Privacy Compliance Coordinator by email at legal@minusspam.com or by mail at 146 Monroe Center Suite 1225 Grand Rapids, MI 49503.